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Frequently Asked Questions
If you are hesitating, do not worry - we are here to explain
everything you might want to know. Let us help!
Disco only charges for the people on your team that use it. We call these active users. At the end of each billing period, Disco calculates how many people are active to generate your price (ex: 4 active users x $3.50 = $14 per month). This price will be charged to the card on file at the end of each billing period.
If you commit to Disco for the year, Save .50¢ per user by paying up front for an annual plan. New active users added throughout the year will be pro-rated at your $3 per employee rate (or $2 for enterprise teams).
Disco will include any teammates that have given kudos, received kudos, sent a nomination, received a nomination, added reactions to kudos, or are registered as Disco admins/managers as active users. Disco will exclude anybody that is a single-channel guest, a bot, a deactivated user, or any users in a shared channel not belonging to your team. If you have questions about your total, please contact us.
Disco works with some of the largest companies in the world and has scaled enterprise pricing to meet their needs. Contact us to receive a quote for your team.
You can contact us via our website chat support, email, or in our Slack community 24 hours a day.